1. Introduction

Welcome to Betlily (https://betlily.ws). We understand how valuable your personal information is. This Privacy Policy ("Policy") explains how Betlily collects your data, why we collect it, how it is used, and how we keep it secure.

By visiting our website, creating an account, or using any of our services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services and contact us.

As a responsible betting platform, Betlily places your privacy above all else. We believe transparency is the foundation of trust — which is why this policy is written in plain, clear language so you can understand it without any confusion.

Betlily will never ask for or collect your password, PIN, or full payment card number — including by email.

2. What Data We Collect

Betlily collects information from two main sources — what you provide directly, and what is automatically collected while you use our platform.

Information You Provide Directly

  • Identity Information: Full name, date of birth, nationality.
  • Contact Information: Email address, phone number, residential address.
  • Verification Documents: Copy of national ID, passport, or driving licence (as part of the KYC process).
  • Financial Information: Payment method details (last 4 digits of card number, mobile banking number).
  • Account Information: Username, hashed password, security questions and answers.

Automatically Collected Data

  • Device Information: IP address, browser type, operating system, device ID.
  • Usage Data: Pages visited, links clicked, session duration, referral source.
  • Transaction Data: Deposit and withdrawal history, betting history, gameplay records.
  • Contact Information: Support chat logs, email correspondence.

We only collect information that is necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

Data Collection Type

Data Type Reason for Collection Mandatory
Name & Date of Birth Identity Verification & Legal Compliance Yes
Email & Phone Account Communication & Security Yes
Payment Information Deposit & Withdrawal Processing Yes
IP & Device Fraud Prevention & Security Automatic
Betting History Service Improvement & Responsible Gaming Automatic

3. How We Use Your Information

Betlily uses your data only for clearly defined purposes. We will never use your information for anything you have not consented to.

1

Account Management & Service Delivery

Your information is used to create and manage your account, process transactions, deliver betting services, and personalize your gaming experience.

2

Identity Verification (KYC)

We verify your identity to comply with international legal obligations. This is essential for preventing money laundering and underage gaming.

3

Security & Fraud Prevention

Your device and transaction data are analyzed to prevent unauthorized access, fraudulent transactions, and account compromise.

4

Customer Support

Your account and transaction history are used to resolve issues and respond to support requests quickly and effectively.

5

Ensuring Responsible Gaming

Your gaming patterns are monitored to identify problematic behavior, and support is provided when needed. Learn More Responsible Gaming page.

6

Marketing & Promotions

With your consent, we may send you relevant offers, bonuses, and promotions. You can opt out of these communications at any time.

4. Who We Share Your Data With

Betlily never sells your personal information. In specific circumstances, limited data may be shared with trusted partners.

  • Payment Processors: Necessary transaction details are shared with our payment gateway partners to process deposits and withdrawals. View details Payment page.
  • KYC Verification Services: Certain documents are shared with registered third-party services for identity verification purposes, all of which adhere to strict privacy policies.
  • Law Enforcement Agencies: Information may be disclosed to relevant authorities in accordance with legal obligations or court orders.
  • Regulatory Authority: Required information is shared with licensing authorities and regulatory bodies to meet compliance obligations.
  • Technology Partners: Hosting, data analytics, and cybersecurity providers access limited data to keep the platform running — they are not permitted to use it for any other purpose.

All third-party partners are required to comply with our privacy standards and are contractually obligated to protect your information.

6. Data Security Measures

Betlily follows the highest industry standards to protect your data. Our security team monitors your information around the clock.

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit SSL encryption.
  • AES-256 Data Encryption: All sensitive data we store is protected with advanced encryption algorithms.
  • Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
  • Firewall & IDS: Advanced firewalls and intrusion detection systems provide round-the-clock protection against cyber attacks.
  • Regular Security Audits: Regular penetration tests and security audits are conducted by third-party experts.
  • Staff Training: All our staff complete rigorous data protection training and are required to sign confidentiality agreements.

In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours.

7. Your Rights

As a Betlily account holder, you have several important rights regarding your personal data. We fully respect and uphold all of these rights.

You can request a copy of all personal data we hold about you at any time. We will provide it within 30 days.

If any of your information is incorrect, you can request a correction. Most details can be updated directly from your account settings.

In certain circumstances, you may request that your data be deleted. However, some information may need to be retained for a specified period due to legal obligations.

You can opt out of your data being used for marketing purposes at any time — simply use the unsubscribe link in any of our emails or reach out to our support team.

You have the right to receive your data in a structured, machine-readable format that can be transferred to another service.

8. Data Retention Period

Betlily does not retain your data longer than necessary. Specific retention periods are defined for each type of information.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Compliance
Transaction Records 7 Years Financial Regulatory Obligations
KYC Documents 5 Years After Relationship Ends AML Regulations
Support Conversations 3 Years Quality Control
Analytics Data 2 Years (Anonymised) Service Improvement

9. Third-Party Links & Services

Our platform may include third-party services and links. These external services operate under their own privacy policies, and Betlily is not responsible for them.

Our payment partners, game software providers, and analytics tools operate under their own privacy policies. We ensure, however, that all of them meet international data protection standards.

Our Financial Transactions You can find more details about our payment partners on this page.

10. Protection of Minors' Data

Betlily strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that anyone under the age of 18 has registered on our platform, we will immediately close their account and delete all information collected.

Parents are encouraged to contact us if their child attempts to access our online betting site. Learn more about Responsible Gaming Responsible Gaming page.

11. Changes to This Policy

Betlily reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you via email or through a notice on the platform.

Updated policies take effect from the date of publication. Continued use of the platform after any changes constitutes your acceptance of the updated policy. The "Last Updated" date at the top of this page always reflects the current version.

12. Contact Us

For any questions, comments, or requests to exercise your rights regarding our Privacy Policy, please contact our Data Protection Team.

  • Email: privacy@betlily.ws
  • Website: https://betlily.ws
  • Support: Available 24/7 via live chat, email, or phone.

We aim to respond to all requests within 30 days. For urgent security matters, we respond even sooner.