1. Introduction
Welcome to Betlily (https://betlily.ws). We understand how valuable your personal information is. This Privacy Policy ("Policy") explains how Betlily collects your data, why we collect it, how it is used, and how we keep it secure.
By visiting our website, creating an account, or using any of our services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services and contact us.
As a responsible betting platform, Betlily places your privacy above all else. We believe transparency is the foundation of trust — which is why this policy is written in plain, clear language so you can understand it without any confusion.
Betlily will never ask for or collect your password, PIN, or full payment card number — including by email.
2. What Data We Collect
Betlily collects information from two main sources — what you provide directly, and what is automatically collected while you use our platform.
Information You Provide Directly
- Identity Information: Full name, date of birth, nationality.
- Contact Information: Email address, phone number, residential address.
- Verification Documents: Copy of national ID, passport, or driving licence (as part of the KYC process).
- Financial Information: Payment method details (last 4 digits of card number, mobile banking number).
- Account Information: Username, hashed password, security questions and answers.
Automatically Collected Data
- Device Information: IP address, browser type, operating system, device ID.
- Usage Data: Pages visited, links clicked, session duration, referral source.
- Transaction Data: Deposit and withdrawal history, betting history, gameplay records.
- Contact Information: Support chat logs, email correspondence.
We only collect information that is necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.
Data Collection Type
| Data Type | Reason for Collection | Mandatory |
|---|---|---|
| Name & Date of Birth | Identity Verification & Legal Compliance | Yes |
| Email & Phone | Account Communication & Security | Yes |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| IP & Device | Fraud Prevention & Security | Automatic |
| Betting History | Service Improvement & Responsible Gaming | Automatic |
3. How We Use Your Information
Betlily uses your data only for clearly defined purposes. We will never use your information for anything you have not consented to.
Account Management & Service Delivery
Your information is used to create and manage your account, process transactions, deliver betting services, and personalize your gaming experience.
Identity Verification (KYC)
We verify your identity to comply with international legal obligations. This is essential for preventing money laundering and underage gaming.
Security & Fraud Prevention
Your device and transaction data are analyzed to prevent unauthorized access, fraudulent transactions, and account compromise.
Customer Support
Your account and transaction history are used to resolve issues and respond to support requests quickly and effectively.
Ensuring Responsible Gaming
Your gaming patterns are monitored to identify problematic behavior, and support is provided when needed. Learn More Responsible Gaming page.
Marketing & Promotions
With your consent, we may send you relevant offers, bonuses, and promotions. You can opt out of these communications at any time.
5. Cookie Policy
Betlily uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
Cookie Type
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens, platform functionality | Deleted at end of session |
| Performance Cookies | Page load speed, error tracking, usage statistics | 30 Days |
| Functionality Cookies | Language preference, layout settings, personalisation | 1 Year |
| Analytics Cookies | User behavior analysis, service improvement | 90 Days |
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain key features on the platform.
6. Data Security Measures
Betlily follows the highest industry standards to protect your data. Our security team monitors your information around the clock.
- SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit SSL encryption.
- AES-256 Data Encryption: All sensitive data we store is protected with advanced encryption algorithms.
- Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
- Firewall & IDS: Advanced firewalls and intrusion detection systems provide round-the-clock protection against cyber attacks.
- Regular Security Audits: Regular penetration tests and security audits are conducted by third-party experts.
- Staff Training: All our staff complete rigorous data protection training and are required to sign confidentiality agreements.
In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours.
7. Your Rights
As a Betlily account holder, you have several important rights regarding your personal data. We fully respect and uphold all of these rights.
8. Data Retention Period
Betlily does not retain your data longer than necessary. Specific retention periods are defined for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance |
| Transaction Records | 7 Years | Financial Regulatory Obligations |
| KYC Documents | 5 Years After Relationship Ends | AML Regulations |
| Support Conversations | 3 Years | Quality Control |
| Analytics Data | 2 Years (Anonymised) | Service Improvement |
9. Third-Party Links & Services
Our platform may include third-party services and links. These external services operate under their own privacy policies, and Betlily is not responsible for them.
Our payment partners, game software providers, and analytics tools operate under their own privacy policies. We ensure, however, that all of them meet international data protection standards.
Our Financial Transactions You can find more details about our payment partners on this page.
10. Protection of Minors' Data
Betlily strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that anyone under the age of 18 has registered on our platform, we will immediately close their account and delete all information collected.
Parents are encouraged to contact us if their child attempts to access our online betting site. Learn more about Responsible Gaming Responsible Gaming page.
11. Changes to This Policy
Betlily reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you via email or through a notice on the platform.
Updated policies take effect from the date of publication. Continued use of the platform after any changes constitutes your acceptance of the updated policy. The "Last Updated" date at the top of this page always reflects the current version.
12. Contact Us
For any questions, comments, or requests to exercise your rights regarding our Privacy Policy, please contact our Data Protection Team.
- Email: privacy@betlily.ws
- Website: https://betlily.ws
- Support: Available 24/7 via live chat, email, or phone.
We aim to respond to all requests within 30 days. For urgent security matters, we respond even sooner.